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How raja777 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — and this page tells you exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataNo data sold to third partiesClear retention periods
raja777 How raja777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct something or raise a concern about how we handle your information, our support team is the right first stop. We handle data requests separately from general account queries, so mention that your message is a privacy request when you get in touch. Response times depend on the nature of your request and may take a few working days.

Team online

Live Chat

Start a live chat session from your account dashboard. Mention 'data request' in your opening message so the right team picks it up.

Email Support

Send your privacy request by email with your registered phone number and a clear description of what you need. We confirm receipt within one working day.

Account Settings

Some data updates — like your phone number or linked wallet — can be changed directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your bKash, Nagad and Rocket payment details are never stored in plain text on our servers — only the minimum reference data needed for transaction matching is kept. Account access uses OTP verification tied to your registered mobile number, which means an unfamiliar device cannot log in without your confirmation. We retain your account data for as long as your account is active and for a further period required by applicable financial and platform compliance obligations. Once that period ends, data is deleted or anonymised.

Payment Data Handling

Wallet numbers from bKash, Nagad and Rocket are used only to match deposits and withdrawals to your account. We do not store full wallet credentials or share them outside of payment processing.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how you move through the platform. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login from an unrecognised device triggers an OTP to your registered number. If you did not request the OTP, contact us immediately so we can lock access and review your account.

Data Retention and Deletion

Active accounts retain full data. Closed accounts are subject to a retention window under our compliance obligations, after which personal records are deleted or anonymised on schedule.

Common Questions About Your Privacy on raja777

These are the questions we get most often about data, account privacy and your rights as someone with a raja777 account in Bangladesh. If your question is not covered here, our support team can help directly.

We collect your name, email, phone number and date of birth at registration. When you deposit or withdraw via bKash, Nagad or Rocket, we also record the transaction reference linked to your account.

We share only what is necessary. Payment processors like bKash, Nagad and Rocket receive transaction data to process your payments. We do not sell your personal data to advertisers or unrelated third parties.

Send a data access request through live chat or email, quoting your registered phone number. We will confirm receipt and respond with your account data within a reasonable working period.

You can request deletion by contacting our support team. We will remove personal data once the mandatory compliance retention window has passed, after which records are deleted or anonymised.

Only the transaction reference and a partial wallet identifier are stored to match payments to your account. Full wallet credentials are never retained on our servers after the transaction completes.

Every login from a new device requires OTP confirmation sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately to secure your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.